Week 26 
Welcome to the Twenty sixth bulletin 
With the news this week that we are re-entering a period of more restrictions, we are all trying to work out what that is going to look like for each of us. One thing is for certain, even limited face to face WISH meetings, which we had really hoped to get up and running again within the next couple of weeks, are not likely to be possible in the foreseeable future. 
We are extremely conscious that some of you are living in circumstances where you do not have contact with many people, particularly ones outside your immediate family, so want to put in place some opportunities to rebuild that sense of community that was so easy to achieve when we met up weekly. 
This week’s Virtual WISH will not have a “learning theme” as such but will be an opportunity for us to meet up and catch up with how things are going. You can join by Zoom by computer, laptop or phone and if you need some support to get that up and running then someone will be available to help you. We will start at 2pm and the room will be open until 3pm so you can pop in whenever you are able to make it, just like when we were in the jobcentre! For those who haven’t attended any of the workshops before, it is very informal and you can bring your tea/coffee, in fact I would strongly recommend it. It’s about being together and remembering that we are not alone in the job searching process. 
To join us, you will need to register using this link then an email will be sent to you with everything you need to come along on Friday. zoom meeting register 
Online courses that you might wish to consider 
The WEA still have a few spaces left on the following courses which are free to those in receipt of benefits. For more information you can enrol online or call 0300 303 3464 
Confidence Building and Coping with Change - Moving Forwards - Click here . A course for anyone looking to make a difference in their lives, make a change, achieve goals, focusing on physical and mental health. Starts 24/09/20 1pm, 10 weeks 
Resilience – How to Bounce back and Grow - Click here . To provide an introduction to the key skills of psychological resilience, and an opportunity to practice and embed techniques and habits that will enable you to meet life challenges and navigate transitions smoothly. Starting 30/09/20, Wed 10am, 10 weeks 
Get that Job! - 50+ Click here . The aim of this course is to support you to develop confidence, identity and self-worth. By planning actions towards your goals you can move forward and learn how to adopt positive behaviours to improve your performance and personal effectiveness. Starting 27/10/20 Tuesday 10am, 8 weeks 
Computer Skills for Work Click here . This course is designed to build your confidence about returning or going to work. Developing key skills and independence in using the basics of Word and Excel. Starting 30/10/20 Friday 10am, 8 weeks 
Recognise your Potential – Taster Click here . Boost confidence and realise that your skills and qualities count. starting 19/10/20 just 2 hour taster session 
Recognise your Potential – 6 week course Click here . Boost confidence and realise that your skills and qualities count. starting 02/11/20 Monday 10am 
Draw What You See! - 6 weeks course. Through a series of short exercises, you will build step-by-step your experience and ability in relating ways of looking to various aspects of drawing. There will also be longer exercises, giving the opportunity to put the ideas taught into practice at more length and begin to put them together into more complete drawings. Starting Monday 2nd Nov, 7-9pm Click here 
Singing For Joy - 5 week course. Learn to sing like a West End performer! Try different vocal styles and genres in a fun and supportive environment, no previous experience necessary. Starting Thursday 5th November, 10-11.30am Click here 
NEW WORK AND WELLBEING ONLINE SESSIONS starting Wednesday October 7th 
Terrence Higgins Trust are hosting a series of six online workshops that will focus on supporting people living with HIV who are concerned about job security, redundancy or unemployment. Topics include: 
Practical steps to support someone to respond to the news of job insecurity 
How to look after and understand emotions and manage change 
Job searching - understanding strengths and personal values 
Identifying goals 
Job searching tools 
Healthy home-working habits and digital workplaces 
Sessions are Wednesday evenings on Zoom 6pm - 7:30pm - Click here for more information 
Online learning – Avail Learning Academy. 
SETAS is trialling a partnership with Avail Learning Academy to offer their short online courses to WISH customers. They are all free to you and cover a wide range of courses. They aren’t accredited qualifications, but they are work-related courses that can be completed quickly and give you additional material to add to your CV and help you build your skills and knowledge. 
Please take a look, use the voucher code listed and give me feedback if you do decide to try it out, if it is a success and the feedback is good, we’ll extend. 
Click on this link to access the courses - Avail voucher link 
Working in the construction industry is one of the growth areas for recruitment currently, if you would like to understand what kind of opportunities are out there, get in touch with us in the first instance and we can pass you on to the best person for your circumstances. There are taster courses available for brand new entrants starting every week, which include your CSCS card. 
Skill of the week - Seizing opportunities (aka YOLO for younger readers or Carpe Diem for those a bit older!!!) 
It is very easy to feel overwhelmed at the moment by the news and to feel that you are not getting anywhere with your job searching. In addition to the other suggestions we are making today, maybe think about doing one thing this week that doesn’t appear to take you further in the direction you are planning to go. One of the quotes doing the rounds currently is “Careers are not a ladder, they are a jungle gym. Don’t expect a direct climb” (Sheryl Sandberg). Some of the most interesting and exciting moves come from taking a chance on something that is outside your comfort zone – why not give it a try and positively seek out that quirky opportunity and see where it leads you? 
Application question of the week 
Following on from the previous point, it may be that your sector is one of the ones experiencing a big hit and you find yourself in new territory. Time to take yourself right back to basics and look at your skills and achievements from the perspective of a different type of employer to the ones you are familiar with and look at how you can fulfil those Job Description “essential skills” using your own experience rather than what they are expecting. This article has some very practical advice but if you are really struggling and need some help, get in touch. Click here 
Interview question of the week - How to approach telephone interviews 
With face to face encounters still restricted, it is likely that most, if not all, the interviewing process will be taking place either over the phone or by video. 
In many ways the advice is not much different to going for a physical interview but there are a few extra things to bear in mind, which you might not immediately think of. This advice from the National Careers Service covers most of the points – the one about making sure that all other phones are switched off is really important and if you are on your own in the house maybe even put a note on the front door in case that very important parcel delivery happens to coincide with your interview.  
A couple of weeks ago, I was on a Zoom conference with over 400 people listening, where the speaker had to go and answer the door to the postman who would not stop ringing the bell until she answered it! Make sure that your family are aware and if necessary put signs up to make sure no one is going to interrupt! 
Dressing up for the call, even though they can’t see you, is also very good advice as is standing up. It really comes across in your voice if you are too relaxed and being slightly more formally dressed should avoid that issue, but definitely try to smile. Particularly if the employer is likely to want you to work from home and interact with customers, then it makes sense to demonstrate how you would be a great ambassador for them. NCS - telephone interviews 
Link to businesses who have jobs with immediate starts available wish-live-vacancies 
Royal Mail are advertising their casual Christmas posts based up on Manor Royal in Crawley, but other sites are available. Get online as soon as possible if you are interested as the shifts will be allocated on a first come, first served basis. 
Maintaining good Mental and Physical Health 
With the prospect of being more home based again, you might be wondering how to build a new health regime into your routine for the coming months. Follow this link to register for a wellbeing MOT either in person or online, to get some advice from the excellent Horsham Wellbeing Team. We will also be inviting them to join us for a workshop session where they can tell you more about what they can offer. Wellbeing MOT 
If you would like some one-to-one job searching support, then fill in your details on this link contact-us and we will get in touch. 
And finally 
We are committed to helping you on your journey towards employment so please get in touch if we can help you in any way. It has been great to speak, text or email with many of you over the last couple of weeks and hear how you are getting on. 
Richard and Mel 
Richard Brooks FIEP - Director. 
Mobile - 07783 222956 
Office - 01403 627766 
Email - richard.brooks@setas.org.uk 
Specialist Employment, Training and Advice Services 
Mel Simmonds 
Mobile – 07855 634679 
Email – simmondsmel@icloud.com 
SETAS Ltd. Bailey House, 4-10 Barttelot Road, Horsham, RH12 1DQ 
Partners and Accreditations 
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