Week 28 
Welcome to the Twenty eighth bulletin 
This Friday we will host our second WISH Virtual Community session, where you can catch up with people and share how you are getting on. 
You can join by Zoom by computer, laptop or phone and if you need some support to get that up and running then someone will be available to help you. We will start at 2pm and the room will be open until 3pm so you can pop in whenever you are able to make it, just like when we were in the jobcentre or one of the community hubs! For those who haven’t attended any of the workshops before, it is very informal and you can bring your tea/coffee, in fact I would strongly recommend it. It’s about being together and remembering that we are not alone in the job searching process. 
To join us, you will need to register using this link then an email will be sent to you with everything you need to come along on Friday. 
Recognise Your Potential 
This great course, from our friends at WEA, is perfect for anyone who wants to develop their confidence and look at their transferable skills. Spend a couple of hours thinking about what you’re good at. Great for getting ready to apply for a job, attend an interview or just to start to think about a change in direction. 
19th October 10am-12pm, £6.40 or Free if in receipt of benefits. 
Online learning – Avail Learning Academy. 
SETAS is trialling a partnership with Avail Learning Academy to offer their short online courses to WISH customers. They are all free to you and cover a wide range of courses. They aren’t accredited qualifications, but they are work-related courses that can be completed quickly and give you additional material to add to your CV and help you build your skills and knowledge. 
Please take a look, use the voucher code listed and give me feedback if you do decide to try it out, if it is a success and the feedback is good, we’ll extend. 
Click on this link to access the courses - Avail voucher link 
If you have been considering self-employment as an option, then Optivo will be running its course again online from 12-16th October. A few of us from WISH club went on the last one and the training and information was excellent. Once you have completed the course there are regular live weekly support sessions and you can join the community and continue learning together. 
For more information Eventbright 
Or if you would just like to have a chat about what is involved and how it can help you, email us and we will be happy to do that. 
If you are looking for work as a Security Guard, there is an online version of the SIA course on offer starting on 9th November. It will enable you to work in premises not serving alcohol. Requirements • Over 18 with valid photo ID (driving licence or passport). • Must have a smartphone, laptop/pc/mac with forward-facing camera and reliable internet connection. 
Email for more details if you are interested. 
Skill of the week 
Sharing your expertise 
At the beginning of lockdown there was a great call for volunteers and temporary workers to help out the local community, especially those who were socially isolating and elderly who were unable to get out of their homes. Many of you signed up and several went on to get paid work through it. 
On Friday 23rd October, we will be welcoming Kay from the Horsham Volunteering team to talk to us about some of the benefits of sharing your skills with others while you are job seeking and some of the opportunities that are out there currently. Join us to hear more about it, but in the meantime you can register online and also look out yourself for organisations who are still “open for business” and looking for support. 
Application question of the week 
Equal Opportunities monitoring forms 
Most applications these days will include some kind of questionnaire at the end asking you to confirm some personal details. These do not form part of the application and your answers should have no bearing on whether you go through to the next “round”. You may be concerned, however, that the answers you give will unfairly influence the recruiter. 
When a physical application is received by the business, this sheet is usually separated from the rest of the application as soon as it is received. It should not have a name or any identifying number, mark or indication who it has come from other than the name of the post that is being applied for. With electronic applications, again it is stripped out and the recruiter does not get it with the rest of the pack. It is reported entirely separately and often at group level rather than with individual breakdown. 
The purpose of the questions is so that the recruiter can monitor whether their job advert is reaching as wide a range of people as possible and to identify, perhaps, where they need to make more effort. They may need to report the information to their head office or collect information on a department basis, to help them with their commitment to give an equal chance to all applicants who fulfil the essential criteria. This information is not part of the application and to use it in any way to screen candidates, risks them being accused of unfair practice. Many organisations also take off the first few pages which includes the name, address and other details which could influence the short-listing process by unconscious bias. 
Completion of the information is optional, and you can leave a question blank if you wish to only partially complete it. If asked to return it as part of the application in this instance you may send it back with no options ticked without it affecting your chances. If you are happy to help them to improve their equality and diversity practices, however, you can complete it honestly without trepidation. 
Interview question of the week (and a re-cap on the STAR method) - “Tell me about a challenging situation and how you overcame it” 
For this question, the interviewer is testing your ability to be resilient and cope under pressure. Your answer should focus on a work-related issue, explain clearly the measures you took to overcome the problem. The question gives you the opportunity to demonstrate how you can use your initiative and act with integrity. Don’t fall into the trap of criticising your company or colleagues and trying to present yourself in a superior light. This will come across as unprofessional and arrogant. 
This week we are back to preparing an answer to a question that is commonly used at interview, using the STAR method. Write it down and practice delivering it as if you were talking to a prospective employer. 
The STAR method is a structured manner of responding to a behavioural-based interview question by discussing the specific situation, task, action, and result of the situation you are describing. 
Situation: Describe the situation that you were in or the task that you needed to accomplish. You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand. This situation can be from a previous job, from a volunteer experience, or any relevant event. 
Task: What goal were you working toward? 
Action: Describe the actions you took to address the situation with an appropriate amount of detail and keep the focus on YOU. What specific steps did you take and what was your particular contribution? Be careful that you don’t describe what the team or group did when talking about a project, but what you actually did. Use the word “I,” not “we” when describing actions. 
Result: Describe the outcome of your actions and don’t be shy about taking credit for your behaviour. What happened? How did the event end? What did you accomplish? What did you learn? Make sure your answer contains multiple positive results. Be as specific as possible at all times, without rambling or including too much information. 
Corona Virus Extension 
You might also want to try answering this question using your current situation as the example. Try to make it very short and punchy as if you were doing it in a telephone interview with a very tight time restriction. Remember the elevator pitches that we practiced - where you only have the length of an elevator ride to tell your story. 
Link to businesses who have jobs with immediate starts available - wish-live-vacancies 
Royal Mail are advertising their casual Christmas posts based up on Manor Royal in Crawley, but other sites are available. Get online as soon as possible if you are interested as the shifts will be allocated on a first come, first served basis. Royal Mail 
Check out a couple of new jobs at Horsham District Council too - HORSHAM/bulletins 
Maintaining good Mental and Physical Health 
NHS Stoptober is running a campaign for October to help even more people to stop smoking. If this is something you feel ready for, have a look at what is involved and what help is available. NHS quit smoking 
If you would like some one-to-one job searching support, then fill in your details on this link contact us and we will get in touch. 
And finally 
We are committed to helping you on your journey towards employment so please get in touch if we can help you in any way. It has been great to speak, text or email with many of you over the last couple of weeks and hear how you are getting on. 
Richard and Mel 
Richard Brooks FIEP - Director. 
Mobile - 07783 222956 
Office - 01403 627766 
Email - richard.brooks@setas.org.uk 
Specialist Employment, Training and Advice Services 
Mel Simmonds 
Mobile – 07855 634679 
Email – simmondsmel@icloud.com 
SETAS Ltd. Bailey House, 4-10 Barttelot Road, Horsham, RH12 1DQ 
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